PRIVACY POLICY
Effective Date: 2/26/26
LoadBearing.io (“Company,” “we,” “our,” or “us”)
1. Information We Collect
We may collect the following categories of information:
Personal Information
Name
Email address
Phone number
Business name
Business address
Payment details (processed via third-party providers)
Login credentials
Business & Operational Data
CRM data
Lead information
Customer contact information
Messages sent through automations (SMS/email)
Call logs and recordings (if enabled)
Website analytics and traffic data
Technical Data
IP address
Browser/device information
Usage behavior on our platform
By using our services, you acknowledge that you may upload or transmit sensitive customer information into the system, and you are solely responsible for ensuring you have legal permission to collect and process that data.
2. How We Use Information
We use collected information to:
Provide and operate the LoadBearing.io platform
Deliver website hosting and CRM services
Process payments
Improve platform performance
Provide customer support
Send service-related communications
Enforce our Terms and Conditions
We do not sell your personal information. However, we may share data with third-party service providers necessary to operate the platform (hosting providers, SMS gateways, payment processors, analytics providers).
3. Data Storage & Security
We implement commercially reasonable safeguards. However:
We do not guarantee that the platform will be secure or error-free at all times.
You acknowledge that no internet transmission or storage system is 100% secure.
4. Client Responsibility for Data
You are solely responsible for:
Obtaining consent to send SMS or email messages
Compliance with TCPA, CAN-SPAM, GDPR, and other regulations
Managing customer data inside your account
LoadBearing.io is not responsible for misuse of customer data uploaded to the platform.
5. Data Retention
We retain data as long as necessary to provide services or comply with legal obligations. Upon cancellation, data may be deleted after a reasonable period.
6. Your Rights
Depending on your jurisdiction, you may request:
Access to your data
Correction of inaccuracies
Deletion of certain information
Requests can be sent to: [email protected]
See What Clients Say
REVIEWS
BOOK A CALL AND LETS CHAT
WHAT WORKING WITH US
LOOKS LIKE
1. DEMO CALL
Book a free 20-minute strategy call where we break down your current website, lead flow, and backend systems. We’ll identify exactly where you’re losing jobs - and show you how to fix it with a real growth infrastructure.
2. WE BUILD
YOUR SYSTEM
We design or rebuild your website and install the backend systems that power it - CRM, automations, follow-ups, reviews, tracking, and lead routing - so your business runs like a load-bearing structure, not a guessing game.
3. LAUNCH CALL
Once everything is built, we walk you through your new system, show you how it works, and activate your growth engine. From this point on, your website isn’t just live - it’s working.
